News

Service is exceptional in Stroud

27 June, 2017
Specsavers in Stroud has been praised for outstanding customer service

Members of staffs at Specsavers in Stroud have been praised by a customer for exceptional service:

Quick solution provided

‘I would like to say a big thank you to Sarah and the team at Specsavers Stroud for dealing with my broken glasses so quickly and efficiently.

‘I popped in to the Stroud store to discuss a problem with my specs. I was greeted by Sarah, who dealt with me in a friendly, caring and professional manner throughout my visit. My issue was assessed, course of action explained and solution provided all within the space of around 25 minutes.

‘I have been a customer of the Stroud branch for many years and have always been pleased with the service I have received.

Exceptional service

'On this occasion however, I feel that the service received was exceptional and just wanted to express my gratitude and my recognition of exceptional customer service.

‘A big thank you for sorting my glasses out in super quick time and saving my day.’

Richard, Stroud

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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