The Richmond team fought off stiff competition from hundreds of Specsavers stores across the country to be shortlisted for a coveted customer service award.
The optical and audiology experts are among just seven teams to be named finalists for customer service excellence at the upcoming Specsavers Awards.
The Yorkshire store was previously runner-up in the category in 2014, and store director, Ross Campbell is hoping to bring the trophy home this year.
A word from the store director
Ross said: ‘We’re over the moon to have been recognised as a team for our customer service for the second time running.
‘We pride ourselves on our customer care and so I’m extremely proud of the team for making the shortlist.
‘We know our community here in Richmond is wishing us well and I hope we can lift the silverware on Saturday.’
More about the awards
The Specsavers Awards take place in Birmingham on Saturday 26 November. The Richmond store will be closed on Sunday 27 November, as the team will be travelling to the ceremony.