While Specsavers Reading is closed for all routine eye and hearing tests at the moment, they are still open to provide essential care and to support local keyworkers.
Customers are being encouraged to call the store if they need urgent support with a visual problem, or if they have issues with their glasses, contact lenses or hearing aids.
If anyone is required to attend the store, they will be asked to do so – and key workers will be prioritised. Any face to face contact will be minimal and will be handled in line with current Government guidelines.
Helping out the local community
Last week, the team helped three NHS workers with broken spectacles in order to ensure they could continue their vital frontline work in hospital.
They also helped two concerned customers with flashes and floaters affecting their vision, on top of administering a wide range of other minor repairs and repeat orders. This included providing a local 90-year-old lady in a care home with a new pair of glasses after she had lost hers while in lockdown.
Store director pleased to support the local community
Don Watts, store director in Reading Broad Street, said: ‘We’re delighted to have been able to support our local community and frontline workers with urgent and emergency eye care and hearing services, here at Broad Street Specsavers.
‘Being able to help our NHS colleagues to continue their work in fighting this virus has been an honour, and we’re just as happy to have been able to help those in isolation with access to professional optical and audiology health services.’
‘We want the local community to know that, while we are closed for routine appointments at the present time, we are still very much here to support people with their essential eye and hearing care needs, and to make sure they can see and hear healthily whilst staying at home – so please give us a call if you need us.’