We always appreciate hearing from our customers and recently received a lovely thank you letter which read:
'I’d like to commend Specsavers, both the team in Newbury for seeing me at very short notice and the Safety specs division; they really have pulled out all the stops to get me these safety specs in time.
From a 14-20 day lead time, on paper, they have just called to say, at no extra cost, that my glasses have arrived this am in essentially 6 working days!
I will obviously be expressing my delight when I go to collect them.
Amanda, Process Engineer, Newbury