Craigavon Dispensing Optician Allison Grant received some fantastic customer praise via the Specsavers online feedback page.
Local resident and customer Mr Sedgwick was very impressed with Alison’s helpful and patient approach when helping him buy varifocals for the first time.
Talked through special offers
He said, ‘I recently bought new glasses from your Rushmere Shopping Centre, Craigavon store. Allison went through all my options with me, she explained varifocals to me (this is my first time with varifocal) and talked me through the special offers. After picking up my new glasses I was having a few problems adjusting to them. My wife phoned the store, spoke to Allison and arranged for me to see her in the store that morning.’
Can’t praise her highly enough
‘Allison really was so helpful, she went through the issues I was having and explained my options in great detail. She took her time and I honestly feel so much better after going through everything with her. She has arranged for my second pair of varifocals to be made slightly differently to suit my needs and I really feel very confident with the choices I made after speaking with her. Allison really is a fantastic member of staff and a real credit to Specsavers! I really can't praise her highly enough, she is so knowledgeable, patient and a pleasure to deal with.’
Mr D Sedgwick, Craigavon
At Specsavers we always strive to deliver the highest level of customer care and service so it’s great to hear about your experiences!