Danny from the Specsavers team in Broughton has received praise from a customer, who visited the store for a DVLA field test.’
Miss Sutton says:
‘My thank you is to Danny who did my field test today. I am writing before I know the DVLA decision so you know it has not impacted this feedback.’
‘I am usually a confident, happy person but the DVLA field test is a terrifying daunting experience. However, Danny's professionalism, understanding and kindness were exceptional.’
‘He put me at ease and really explained things well in what seemed to be a genuine want to make the experience as clear and easy as is possible.’
A real asset
‘I can’t thank Danny enough. He treated me with respect and understanding the whole time and it was clear had a job to get done.’
‘I really felt like he genuinely wanted me to do my best and then took the time to explain the results. He is a real asset to Specsavers.’
At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers.
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