Danny from the Specsavers team in Broughton has received praise from a customer, who visited the store for a DVLA field test.’

Miss Sutton says:

‘My thank you is to Danny who did my field test today. I am writing before I know the DVLA decision so you know it has not impacted this feedback.’

‘I am usually a confident, happy person but the DVLA field test is a terrifying daunting experience. However, Danny's professionalism, understanding and kindness were exceptional.’

‘He put me at ease and really explained things well in what seemed to be a genuine want to make the experience as clear and easy as is possible.’

A real asset

‘I can’t thank Danny enough. He treated me with respect and understanding the whole time and it was clear had a job to get done.’

‘I really felt like he genuinely wanted me to do my best and then took the time to explain the results. He is a real asset to Specsavers.’

At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers.

If you've had an experience you'd like to share, please visit our online feedback page here.

Leave your feedback here

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