Patience and care
A member of staff at Specsavers in Swadlincote has been praised by a customer for his outstanding levels of service:
Thank you Mathew
‘I recently had an eye test at the Swadlincote store and needed new lenses/glasses. As I like a rimless style, I was looked after by Mathew, whom I was told was the best person in the store for rimless specs.
'For many years now, I have worn completely flexible frames with varifocal lenses but I decided to try frames with bi-focal lenses. Mathew spent a lot of time explaining the difference in the lenses.
‘Mathew was patience itself throughout and nothing was too much trouble for him. He is a credit to your business and a lovely young man as well.
Let us know your thoughts
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.