Outstanding customer service for Ledbury
The team from Ledbury Specsavers have been praised for their outstanding levels of service.
‘I visited your new store in Ledbury, Herefordshire for an eye assessment. I was very impressed with the service I received and am looking forward to getting my new glasses.’
Welcoming and friendly
‘How welcoming and friendly all the staff at Specsavers Ledbury were. They look very happy and the space is light and bright and doesn't feel claustrophobic. Everything was very efficient and easy. I managed to get a Saturday appointment just one week after the day I booked. I was 15 minutes late for my collection appointment and it was no issue.'
Efficent and Professional
‘I’m so pleased with the professionalism and efficiency of all the staff (including the actual optician of course!). I felt perfectly at ease to ask advice.’
Store director, John Roberts said: ‘We’re so proud of all feedback we receive from our customers. Our team work so hard and it really shines through in the feedback we get. Well done everyone!’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.