News

Guildford supports dementia sufferers

24 July, 2015
Staff from Specsavers Guildford have undertaken extensive training to help equip them with the skills and knowledge required to help their customers who have dementia.

Specsavers Guildford has shown their support for dementia sufferers in the local community by training their team and helping to raise awareness of the condition.

Dementia Friends' Information Session

Staff from Specsavers, located at 23 Friary Street, have undertaken extensive training to help equip them with the skills and knowledge required to help their customers who have dementia. As part of the training, a Dementia Friends' Information Session was provided by Lorraine Goody which covered the types of the dementia, symptoms, diagnosis and stages of the disease.

Receiving the best possible service

Paul Brindle, Specsavers Guildford store manager says: ‘We always want to ensure that all of our customers receive the best possible service when they visit us. We have a large number of elderly customers, some with dementia, so having specialist training seemed like a logical step to ensure they have a positive experience in store.

‘At a time when businesses in Guildford are looking to provide extra services for dementia sufferers, we are pleased to get involved and offer our customers the extra support they may require during their visit.’

Dementia information

Dementia describes different brain disorders that trigger a loss of brain function. These conditions are all usually progressive and eventually severe. Alzheimer's disease is the most common type of dementia, affecting 62 per cent of those diagnosed.

All Guildford store information