News

Hamilton praised for excellent customer service

13 November, 2015

Staff at Specsavers in Hamilton have been commended for providing a high level of customer service.

The store received a very positive online comment from a customer who was pleased that staff managed to accommodate her appointment, even though she arrived early.

The customer said staff made her feel ‘at ease’.

Feedback always welcome

Emma Foster, store director at Specsavers Hamilton said: ‘We welcome feedback from customers and we’re delighted with this comment.

‘Providing excellent customer service is very important to us: our customers are at the heart of the business.’

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