Specsavers in Kirkcaldy has received glowing feedback from a customer after their recent visit to the store.
A local woman took her three year old son to the High Street opticians for his first eye test and was feeling a little nervous at how he might react to this new experience.
There was no need for the unease since the eyecare specialists in Kirkcaldy were ‘absolutely excellent’, with a professional manner, and interacted well with her little boy to put both their minds at ease.
The customer reported that the optician who carried out the examination ‘turned everything into a positive’, ensuring her son cooperated fully, also saying: ‘He is now one happy boy who can see better with his lovely new glasses.’
High levels of customer care
Kathryn Thompson, store director at Specsavers Kirkcaldy, said: ‘It is great to hear such high praise for our store team and that our customers leave satisfied with the level of service.
‘Our highly trained staff have years of experience working with children and our fantastic range of children’s frames are sure to attract the youngsters’ attention.’