Tell us a bit about yourself
I live in Livingston, I am married and have two children – Josh and Beth.
How did you come to run a Specsavers store?
I have been in optics for 14 years and have wanted my own opticians for many years. Last year I decided the time was right to take on this challenge as my children were a bit older. I chose Specsavers as I completely agree with its vision and values - I am passionate about reinvesting in staff and in the community.
Do you wear specs and, if so, what is your favourite style?
No, I just wear sunglasses.
What does your job at Specsavers involve?
I am the retail partner so my customer facing job is store manager. I am also involved in dispensing and providing customer service on a daily basis. I am a qualified Dispensing Optician and still love this part of my role. I enjoy being able to use my knowledge and experience to provide people with comfortable vision that suits their needs and preferences.
How long have you been with the company?
I purchased Specsavers Hamilton in September 2014.
What is the best part of your role?
I love the look on a patient’s face when they collect their glasses, contact lenses or hearing aids, knowing that life is just going to be that bit better and easier for them. We’re able to help children see their parents’ faces for the first time and help teenagers become more confident about taking part in sport thanks to contact lenses. Providing a hearcare service can also help people feel less isolated as they no longer miss what is being said to them in conversation.
How many members of staff do you have working at your store?
What does an eye test involve?
A full eye health check, prescription check and retinal photography.
Why is it so important to have your eyes checked regularly?
Any health issues can be treated much easier if they are identified quickly.
Does your store also offer hearcare?
Yes, we offer hearcare and have a hearing aid dispenser in store every second Wednesday.
Who should consider getting a hearing test?
Anyone over 40 who feels they are having difficulty with their hearing. Our hearing deteriorates over time just like our eyes do. We offer free screenings daily and if we feel an aid could help we will advise an appointment with the hearing aid dispenser.
How can patients book an eye or hearing test?
They can call or pop into the store.