While Specsavers stores across Norfolk are closed for all routine eye and hearing tests at the moment, they are still open to provide essential care and to support local key workers.
Customers are being encouraged to contact their local store if they need urgent support with a visual problem, or if they have issues with their glasses, contact lenses or hearing aids.
Helping key workers stay on the frontline
Already, Specsavers teams across Norfolk have been able to offer professional optical and audiology services in a number of urgent instances across the country, including support to key workers performing vital work on the frontline against the virus, as well as to those in need in isolation.
A frontline hospital worker who required urgent adjustments to a set of glasses was recently helped by the Diss store. Opening the store early to make the adjustments, the customer was able to continue vital work in theatre at the Norfolk and Norwich University Hospital, fighting the virus.
Supporting the community
Similarly, a Police Officer in Kings Lynn was left smiling after his local store was able to help with a crucial fix on his spectacles that he requires for work.
Great Yarmouth have also been busy delivering repairs and batteries for hearing aids across the country on top of fielding concerned phone calls, whilst a child was so grateful for a set of home-delivered glasses by the Norwich store, that they made a card as a thank you.
A word from the regional chair
Samantha Moore, optical regional chair for Specsavers in Norfolk, said: ‘We want the local community to know that, while we are closed for routine appointments at the present time, we are still very much here to support people with their essential eye and hearing care needs, and to make sure they can see and hear healthily whilst staying at home.
‘It’s been our pleasure to be able to support our NHS colleagues in their critical work on the frontline, as well as being able to bring essential eye and hearing care to the homes of those in need whilst we remain in lockdown.’