Our Optician, Nund, received praise from a grateful customer for professionalism after a swift referral:
Please pass on my sincere thanks to all the staff that looked after me. Nund, the optician, advised me to see a neurologist as soon as possible.
An MRI scan found a brain tumour. The professionalism of Nund and your other staff enabled an efficient referral and I am on the road to a full recovery after the operation.