We were grateful to receive this letter of thanks from a very happy customer:

Thank you for your excellent service. I was looked after by Amie Hipkiss, I was made to feel very comfortable and as if nothing was too much trouble.

My daughter was looked after by Ruby Begum who did not try to sell us expensive frames but went straight to a pair that she thought Emma would like.

A massive thank you to Amie and Ruby, you were both amazing.

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