Specsavers Cwmbran is still open to support key workers and for essential care, despite being closed for routine eye and hearing tests.
Helping the community
The team has already helped a number of locals with urgent issues, with one patient taking to Twitter to thank the “brilliant” team for their help in organising the repair and distribution of a pair of broken glasses over the phone – meaning the customer was quickly able to return to their day-to-day life.
Customers are encouraged to call the store – based in the Cwmbran Shopping Centre - if they need urgent support with a visual problem, or if they have issues with their glasses, contact lenses or hearing aids.
If anyone is required to attend the store, they will be asked to do so, with key workers being prioritised. Any face-to-face contact will be minimal, and will be handled in line with current government guidelines.
Easing the strain on services
Mark Edwards, store director in Cwmbran, says: ‘Our aim has always been to take the strain off the NHS – and this is more important than ever before.
'We want the local community to know that, while we are closed for routine appointments at the present time, we aren’t stopping our urgent services that are keeping people on the road, at work and allowing them to provide the essential services that we all need right now.’