News

New look for Specsavers Cheltenham

08 September, 2014
Melanie Brackstone, Specsavers Cheltenham, store director showcasing some of the store's new testing equipment

Specsavers Cheltenham has recently undergone an extensive refurbishment in order to improve our customer experience.

New state-of-the-art equipment

The store invested £80,000 to introduce a number of new features, including state-of-the-art technologies which promise greater patient comfort and a smoother, faster examination.

Best customer experience

Melanie Brackstone, store director at Specsavers in Cheltenham, says: ‘Not only has the store had a complete aesthetic overhaul, we now have a contact lens ‘teach’ area which will improve our customers’ experience and the service they receive.

‘The addition of two pre-screening rooms allows our staff to assess our customers in a more private setting before they see their optometrist, while the new equipment ensures that our customers receive the most up-to-date testing and treatment.’ 

Specsavers in Cheltenham first opened in 1988 with a team of just 2 staff, carrying out approximately 50 eye examinations a week.  Today, a team of 35 carry out nearly 400 sight tests per week. 

All Cheltenham store information