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Natalia wins cash prize at Specsavers in Glenrothes

09 September, 2014
Natalia McLaughlin shows off her winnings alongside staff from Specsavers opticians in Glenrothes
Happy customer Natalia McLaughlin shows off her winnings alongside staff from Glenrothes

A lucky customer at Specsavers in Glenrothes has received a £500 cash prize after being picked out of thousands of customers' responses.

Recognition of customer service values

Natalia McLaughlin, from Glenrothes, was announced as a winner after filling out a customer feedback questionnaire and returned to the store to claim her reward. Staff at Glenrothes also received £250 to go towards a fun team event in recognition of their customer service values. 

Specsavers customers across the UK are invited to complete the customer survey after visiting a store, allowing the company to improve the customer service experience.

Natalia scoops £500 prize

As an incentive, everyone who takes part is put into a prize draw to scoop £500 – and Natalia was lucky enough to be selected as a winner after her visit to the Glenrothes store.

The £500 prize draw takes place monthly so anyone with an appointment lined up, make is urged to make sure they fill out a survey for the chance to win a surprise windfall.

All Glenrothes store information