In a customer feedback form a customer of Specsavers Merthyr Tydfil, said:
‘I visited Merthyr branch after being dissatisfied with the treatment I was receiving elsewhere. I saw Ruth for my eye test and she was excellent. She took time to make sure I understood everything and explained everything well. She also had a lovely manner, and made my experience enjoyable.
‘I also had a contact lenses appointment with a graduate optometrist, who I believe was called Kelly. She was extremely helpful, listened to what I wanted from my lenses and gave me a really great product. She also was very friendly and helpful.
‘I will continue to come to this store because of these two members of your staff and will be buying glasses and contacts from yourself.
Carla, Merthyr Tydfil
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.