Staff at Ashbourne Specsavers on Victoria Square have over 100 years’ experience in eye care between them.

Meet the local team
Store director, Andrew, has 25 years’ experience in optometry. He holds a Masters degree in investigating ophthalmology and visual sciences, but his study didn’t end at university. ‘Being part of the Specsavers family means we have access to some excellent training to keep our skills sharp,’ said Andrew, whose further qualifications include study in glaucoma, cataract assessment, minor eye conditions and contact lens fitting.

Store manager, Tara Ward has worked at Specsavers for 14 years. During that time, she’s completed an impressive variety of training, and become a trainer herself. As well as looking after the team, she gets stuck in with dispensing and eye health services.

Specsavers encourages Dementia Friend training in partnership with the Alzheimer’s Society and store supervisor, Rebecca Smith, became the team’s first Dementia Friend, picking up insight on the best way to communicate with people who have dementia.

The experienced management team is complemented by a group of dedicated newer employees who are already picking up qualifications. Chloe Flanders and Aileen Harvey have been part of the team for less than six months and have already completed advanced dispensing courses.

Customer focus
‘We’re all very much motivated by our customers,’ said Andrew. ‘Getting good feedback from our customers is what it’s all about and we’re proud to have picked up some lovely comments along the way.’

All Ashbourne store information

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