News

Meet the Coleraine hear care team

27 July, 2016
The Hearcare team, from left, Lisa Connor (HCA), Karen Green (RHAD), Joanne Torrens (RHAD), Tracy Carson (RHAD) and Elaine Wardl
The Hearcare team, from left, Lisa Connor (HCA), Karen Green (RHAD), Joanne Torrens (RHAD), Tracy Carson (RHAD) and Elaine Wardlaw (Administrator)

Specsavers Coleraine has recently celebrated its first anniversary in its much larger premises at 8 The Diamond. Whilst Specsavers focus on eye care is well-known, people are often surprised to find out about their extensive hear care expertise.

Dedicated hearing centre

Following significant investment Specsavers Coleraine now has a dedicated hearing centre with two specially equipped soundproof rooms for hearing testing. The hearing hub is managed by audiologist and store director Joanne Torrens. She is supported by audiologists Karen Green and Tracy Carson along with Hear Care Assistant Lisa Connor and Administrator Elaine Wardlaw.

Joanne explains, ‘Hearing loss is surprisingly common, affecting 1 in 6 adults in the UK. It can be a very worrying and isolating condition but the good news is that Specsavers can provide everything needed for better hearing.’

Free 3 minute hearing test

‘If you’re not sure whether you have a hearing problem we advise patients to have our free 3 minute hearing check to find out. Then if you need a full hearing test our hearing care professional provides that as well. It’s also free and takes about an hour. We then discuss the results and explain the range of hearing assistance available if that is required.’

Same-day hearing aids

The choice of hearing aids can be overwhelming but at Specsavers Coleraine Joanne and her team help the patient find a solution that best meets his/her needs, lifestyle and budget. In many cases hearing aids can be fitted on the same day as the hearing test. Follow-up appointments and aftercare are all part of the service and are also free of charge for as long as they’re needed. Regular hearing checks Regular hearing checks are important so a hearing test is recommended every year for over 40’s and every two years for young people.

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