While Specsavers in Maidenhead is closed for all routine eye and hearing tests at the moment, they are still open to provide essential care and to support local key workers.
Customers are being encouraged to contact their local store if they need urgent support with a visual problem, or if they have issues with their glasses, contact lenses or hearing aids.
The team are busy helping key workers and the local community
The mother of a 10-year-old boy with Down’s Syndrome was recently delighted, as after she’d explained that she didn’t want to leave the house during lockdown to collect his glasses, the team were happy to home deliver them instead.
Another elderly lady was thrilled when her husband’s new spectacles were delivered to her doorstep by a team member on his way home after she’d explained that she was unable to leave the house as her husband is undergoing cancer treatment.
And the audiology team have been just as busy, posting batteries to their vulnerable customers. After one 90-year-old lady had called to explain that her broken hearing aids were leaving her feeling isolated, a team member asked her to leave the hearing aids on the doorstep and managed to repair them from the back of his car. She couldn’t be more grateful to hear the family phone calls once again.
Proud to be open for care
Helen Brooke, store director and optometrist at Specsavers Maidenhead, said: ‘We’re delighted to have been able to support our local community and key workers with urgent and emergency eye care and hearing services, here in Maidenhead.
We want the local community to know that, while we are closed for routine appointments at the present time, we are still very much here to support people with their essential eye and hearing care needs and to make sure they can see and hear healthily whilst staying at home.