Knowing the importance of hearing whilst being isolated, Stephen Bannister has been doing home visits to elderly patients in Bromley who need help with their hearing aids but are not able to get out.  

Stephen, who is a hearing aid dispenser for Specsavers in Bromley, has been responding to requests from some of the patients in the local area whose hearing aids have run out of batteries.

Isolation is exacerbated by hearing loss

In a time of isolation, not being able to hear can increase feelings of loneliness so it is more crucial than ever that the Specsavers audiology team are able to get out to patients to help them with any issues they might be having.  

Locals are being helped by Stephen

For one patient in particular, who will be 90 next week, Stephen offered to pick up groceries to drop at her door with the batteries for her hearing aid. These were gratefully received, and Stephen also dropped some essentials to her neighbour who had been supporting her.

Another local woman needed help with rechargeable hearing aid batteries, but it would have been difficult to do this and remain two metres apart. Stephen asked the patient to put an extension cable to the door and a stool with the hearing aid on. He could then go back and forth with them to charge up the batteries whilst still keeping the safety of the patient and himself in mind.  
Essential care

The Specsavers team in Bromley are classed as key workers to provide urgent and essential eye care to those who need it. This includes supporting other key workers who couldn’t function without our help and people who would come to harm without our health expertise, especially where the usual hospital services and NHS facilities are being prioritised for the fight against COVID-19.

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