Specsavers Lisburn’s newly refurbished store reopened in December 2019. The Bow Street store, which opened in 2004 now features new signage and layout in order to improve the customer experience in store.
Time effective customer service
Five iPads have been acquired to facilitate bookings, making and following up orders for frames and prescriptions or checking in appointments; therefore saving time for customers as staff no longer have to take turns accessing one desktop on the store floor.
Advanced eye tests with OCT in store
Lisburn also provides advanced eye tests with their new OCT machines, at a very competitive rate, which creates a scan that examines the structures of the eye in more detail than ever before. This scan can also identify signs of conditions such as age-related macular degeneration (ARMD) and glaucoma up to four years earlier than previously.