Staff at the Linlithgow store virtually celebrated the first anniversary of the store on 20th May, and store director Diana Kelly and store manager Damian Kelly said they couldn’t be prouder of their team and the community work they have done since the store opened its doors 12 months ago.


Birthday plans for the store were turned on their head due to lockdown and social distancing, but the store remained open for emergency and essential eye care for the local community.


Since opening, staff at the store have consistently gone above and beyond to assist the wider community; from donating more than 300 high-viz vests to Low Port and Linlithgow Bridge primary schools and the West Lothian Sea Scouts, to sponsorships and fundraising for a number of local sports groups – Linlithgow Cricket Club, Linlithgow Golf Club and Linlithgow Rose under 13s football team.


To mark the anniversary, store director Diana Kelly hand-delivered personalised gifts to staff at their homes and organised a Zoom quiz, complete with birthday cake, for a well-deserved digital meet-up.  


Their generosity has also extended to causes close to their hearts. In the past year, staff have raised £600 for the Royal National Institute of Blind People, provided free specs to Friends of Chernobyl and been involved in a campaign with road safety charity, Brake.


A word from the director


Diana, says: ‘This is not how we expected to celebrate our first anniversary but I wanted to do something to thank our fantastic team for the incredible work they have done over the last year.


‘While we can’t provide routine eye appointments at the moment, we are still open for urgent and emergency care, particularly to key workers and those who are vulnerable.


‘During lockdown, we have assisted 69 emergency triage cases and treated 107 patients, including key workers and children, who required repairs, provision of PPE or new prescriptions. Our newly launched RemoteCare video and telephone consolation service has allowed us to effectively meet the optical needs of Linlithgow.


‘We are incredibly proud to be doing our bit to care for the community and easing pressure on local GPs, pharmacies and St John’s Hospital eye department. We may not have had balloons but we have plenty to celebrate, and look forward to many more years of serving the Linlithgow community.’

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