The Linlithgow store helped to take the pressure off the NHS by continuing to offer an emergency and essential eye care service to the community.
In just one day, Specsavers in Linlithgow saw seven emergency cases, including one local who had dangerously high pressure in his eye and another who had a large corneal abrasion – a scratch on the cornea.
All cases were successfully treated at the store which meant the emergencies did not have to been seen by a GP or at hospital, helping the NHS to focus on battling the coronavirus pandemic.
A word from the store director
Diana Kelly, store director at Specsavers in Linlithgow, said: ‘While we are currently not permitted to provide routine eye examinations until further notice, we remain open for urgent and essential care, particularly for key workers.
‘As eye care providers to the community, we are still able to support our primary and secondary care colleagues in pharmacy, GP and wider NHS by managing those requiring emergency and essential eye care.
‘If you need an urgent consultation because your condition is causing you distress, or preventing you from functioning as you normally would without our help, please call the store in the first instance.
‘The exception to this is key workers who are still able to walk in to our stores for immediate advice.’
Specsavers' teams were classed as key workers to provide urgent and essential eye care to those who need it. This includes supporting other key workers who couldn’t function without our help and people who would come to harm without our health expertise, especially where the usual hospital services and NHS facilities were being prioritised for the fight against COVID-19.