A customer recently took to the web to express their gratitude to the Specsavers Westway Cross staff, namely optical assitant Dave, for his impressive customer service.
Mr Lukasz wrote:
I would like to thank whole team from Greenford (Westway Cross) but especially a big Thank You to Dave for all that he did for me. It was the first time I felt like a very important person in a store, Dave helped me with everything!
All the information was clear and all the options and advice that Dave gave me were exactly what I wanted and was hoping for. They looked after me and helped me with everything especially with the contact lenses, as I was really scared to put them in. Dave was really patient and calm the whole time and helped me to feel very comfortable. Really the best customer service ever, I really wish I could be served like this eveywhere. Many many Thanks!!!!!!