News

Home visits for those who need them

23 May, 2017
blind veterans

Specsavers Healthcall provides eyecare services at home to those who cannot visit a high street optician unaccompanied due to a physical or mental disability.

Lifeline

The optician will visit your home at a pre-arranged time and will call an hour before the appointment to check that it’s still convenient. During the visit they will ask you about your eyecare history and any problems you may be having. They will then conduct an eye test, using equipment specially designed for use in the home.

‘The healthcall service is a lifeline to people who aren’t able to get to see an optician on the high street,’ says store director Chris Shill. ‘We visit people in care homes or their own homes and are always struck by how grateful they are. It’s very rewarding to be able to help people that would otherwise not necessarily have their eyecare needs met.’  

Extensive range of frames

If your eye test shows that you need glasses there are hundreds to choose from, starting from just £25 and going up to £149. We can help find the most suitable frames for you and if you qualify for NHS funding towards the cost of glasses, you may be eligible for a free pair.

We aim to deliver your new glasses within 14 days of our visit. However, as your glasses are individually made to your prescription, it may take a little longer. If this happens, we’ll be sure to let you know. You will also receive a written record of the outcome of your eye test and of the glasses you have chosen.

Convenient time

You can be sure that your eye test will be thorough and carried out with all the care and attention you’d expect. Our visiting opticians are fully qualified and experienced in conducting eye tests at home. We are proud of our high standards of service and will do everything we can to make our visit as straightforward as possible.

You can request a home visit by filling in an online form or by calling 0800 198 1132. We’ll take a few details to ensure that you are eligible for a free home eye test and then arrange a convenient time to visit.

All Bedminster store information