While Specsavers on White Hart Street is closed for all routine eye and hearing tests at the moment, they are still open to provide essential care and to support local key workers.
Recently, the team were able to help an ear nose and throat surgeon with his first pair of contact lenses for 20 years, as he is now unable to wear glasses due to his personal protective equipment (PPE) – and all in under 30 minutes.
Supporting frontline workers
They have also been able to provide a number of on-the-spot repairs and dispense a number of spectacles for several nurses, supporting them in their vital frontline work against the virus.
The team have also been busy triaging numerous queries and concerns from the public, on top of accommodating emergency appointments and posting glasses and contact lenses free of charge for customers, where possible.
Helping the community
Customers are being encouraged to call the store if they need urgent support with a visual problem, or if they have issues with their glasses, contact lenses or hearing aids.
If anyone is required to attend the store, they will be asked to do so – and key workers will be prioritised. Any face to face contact will be minimal and will be handled in line with current Government guidelines.
A word from the store director
Bharat Ghandi, store director in High Wycombe, said: ‘We’re delighted to have been able to support our local community and frontline workers with urgent and emergency eye care and hearing services.
‘Being able to help our NHS colleagues to continue their work in fighting this virus has been an honour, and we’re just as happy to have been able to help those in isolation with access to professional optical and audiology health services.
‘We want the local community to know that, while we are closed for routine appointments at the present time, we are still very much here to support people with their essential eye and hearing care needs and to make sure they can see and hear healthily whilst staying at home. Please do give us a call if you need us.’