News

High praise from local customer

20 February, 2017
In-store Hearcare Assistant, Clare Lamont
In-store Hearcare Assistant, Clare Lamont

A local customer, James, contacted Specsavers Headquarters as he was particularly impressed by the service he received at Specsavers Magherafelt store.

‘I just have to thank Clare on her very professional customer service. She made my ear impressions and did a fantastic job. Thank you - you made my day.’

James, Magherafelt

Praise for Clare

Clare Lamont, who is an in-store Hearcare Assistant, has worked at Specsavers Magherafelt for 8 years. Store director Brian O’Kane said it was lovely to see Clare’s customer-first approach being recognised; ‘Clare is a valued member of staff in the Specsavers Magherafelt team and we were delighted to receive this feedback about her excellent service.

Clare is very dedicated in her work and gets great satisfaction in ensuring customers receive exceptional service. We’re grateful to James for taking the time to share his positive experience at the store.’

Leaving feedback

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

To leave your feedback

All Magherafelt store information