The team at Specsavers in Crouch End have received glowing praise from another happy customer following their visit to store.
The customer expressed their gratitude to store owner and ophthalmic optician Shathi Haque.
In their own words
They said: ‘I wanted to write specifically to provide positive feedback about Saunia. I am in your branch regularly with my child. In all of our interactions she is consistently extremely professional, patient and always happy to help.
‘She goes out of her way to help and can always be relied upon to help out or find out an answer where she needs to. Dealing with kids isn't always easy but she takes her time and always does her job professionally and consistently.
‘I would not hesitate to recommend her to members of my family or friends who are looking for brilliant, professional service.’
She continued: ‘In addition, I would like to add that you have a very good team at Crouch End, who always greet us with a smile and offer of professional help and assistance when we come in.'
A word from the store director
Shathi Haque, the store director, added: ‘We pride ourselves on our first class customer care and Saunia and our team here at Crouch End were delighted with our recent feedback. We will continue to strive for customer service excellence.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.