Specsavers in Newport and Ryde pride themselves on offering excellent customer service at all times, so were thrilled to receive this recent customer testimonial.
In the words of a customer....
'I wanted to thank the fantastic optician who saw my 5 year old son whilst we were on holiday on the Isle of Wight.
'My son was in distress and needed medical attention for quite severe abrasions due to something lodged underneath his eyelid. Given we had no appointment, the staff were excellent and the optician we saw immediately put me at ease, realised it was a priority case and examined him resulting in a fast priority referral to the local hospital.
'Having been turned away from another optician and two pharmacies, it was such a relief to find someone who would actually help! Even more impressive was the call I received the next day checking to see how he was. What a service and how caring. The optician deserves high praise indeed!"
Caring for your eye health
Our friendly team of opticians are always here to help with your vision requirements but we also offered enhanced services to care for the health of the eye. This can include dry eye and many other conditions and discomfort, such as the customer's story outlined above.
When an appointment with a GP can be hard to secure, an optician can save you the wait at A&E and give you that extra level of care that goes beyond the advice of a pharmacist.