While Specsavers Gravesend in Thamesgate Shopping Centre are closed for all routine eye and hearing tests at the moment, they are still open to provide essential care and support local key workers.
Last week, a customer called the store reporting loss of vision for a few seconds, so ophthalmic director Shaun Rahman booked her in for a urgent appointment to assess what was going on. Shaun discovered that she had idiopathic raised intercranial pressure, a condition associated with raised fluid pressure around the brain, and referred her straight to A&E.
Here to help
Customers are being encouraged to call the store if they need urgent support with a visual problem, or if they have issues with their glasses, contact lenses or hearing aids.
If anyone is required to attend the store, they will be asked to do so – and key workers will be prioritised. The store are seeing people by appointment only, in line with government advice, and are following all current guidance.
A word from Shaun
Shaun said: ‘We are available all year round to use our expertise to help identify eye and general medical conditions, but at the moment we know this is more important than ever as our NHS is facing such pressure.
‘We want the local community to know that, while we are closed for routine appointments at the present time, we are still very much here to support people with their essential eye and hearing care needs – so please give us a call if you need us.’