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Gorseinon staff thanked for outstanding service

20 January, 2017
Your say
Your say

Staff at Specsavers in Gorseinon have received praise from a customer who made an emergency visit to the store.

Miss R Howell thanked two members of the team, saying: ‘I would appreciate it if you could personally thank Sara (optician) and the manager at Specsavers Gorseinon for the outstanding service, care and attention I received during an emergency visit.

‘I am deeply grateful for the way I was handled; the care and attention and thorough eye checks to determine diagnosis should be recognised. Sara showed genuine concern for the pain I was in and diagnosis was prompt, thorough and she was quick to direct me to the hospital for treatment.

‘You have an exceptional optician - extremely dedicated, nothing too much trouble and totally understanding. Please could you pass on my thanks and please ensure that the appropriate recognition of the highest level is given. Because of their service I have recommended family members to join Specsavers.

‘They are an absolute credit to you to which you should be proud.’

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