Specsavers staff in Bedminster have received glowing feedback from a customer who was delighted with the service she received.
Angela Bedford visited the store in September to pick up her new contact lenses and was so pleased with the service delivered by the team that she penned a short thank you note to the team.
In her note, Mrs Bedford said: ‘I have just been to my appointment in the Bedminster branch and all staff delivered a great service. I was dealt with very well and came away happy.
‘The best part of it was they had a deal on my framed glasses, which was great because my old ones had broken,’ continued Mrs Bedford. The frames were made within an hour. What a great service; I’m very pleased indeed.’
Stephen Crawford, store director, said: ‘We’re so pleased to hear Angela was happy with her visit. Our customers are at the heart of what we do and the whole team prides themselves on delivering an excellent service to each and every customer.’
As part of Specsavers’ Free Glasses with Contact Lenses scheme, contact lens customers are able to get a free pair of glasses from the £25 to £45 range when paying by direct debit.