We were touched to receive this thank you note from a customer:
My father, who was dying of cancer, needed glasses really urgently in order to read the paper and do the crossword. We came into your shop and got the glasses made up within a couple of days.
I remember it was John, then Dave who served us. They were both professional, helpful and caring and we were quite touched by the sensitive way they handled the situation. My father died on 1 April but he did get some valuable reading time in those last few days thanks to your staff.
Please pass on my heartfelt thanks to them. I have become a Specsavers customer for life now!