Friendly, helpful and very efficient
We recently received a fantastic letter from a very happy customer praising our service:
'On a recent visit I found the staff particularly friendly, helpful, and very efficient. The staff have perfected their customer service skills, in my opinion, and have got the balance of being helpful without being pushy just right.
I had an eye test, which was both professional, and thorough. I subsequently ordered 2 pairs of glasses. The glasses arrived two days earlier than estimated, which given the fact I had broken my glasses, was an absolute god send!
Having previously bought from some of your competitors I am now a Specsavers customer for life! I was Impressed from start to finish, and will recommend that branch to all of my friends.’