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Folkestone customer feedback

31 July, 2017
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Specsavers staff in Folkestone received some great feedback!

Nothing but nice things to say

‘I have been with Specsavers for many years and have nothing but nice things to say about the floor staff and the Optoms.

‘The staff will always give you the time you need to look through frames. I am very fussy so it always takes me a while to decide and the staff always helps me by giving me their opinion on what looks best on me.

Dedicated team

‘They were really helpful last week, when I went in store to pick out new sunglasses. I liked lots of pairs but I wasn’t sure they looked right on me so I asked the staff for advice.  They all helped me with my choice and even went through the different boxes and cupboards to find more options for me.

‘Thank you so much for all your hard work and dedication to your customers!’

Anonymous, Folkestone

At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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