In a recent online customer feedback message, the store team from Specsavers Saltcoats received high praise for friendly and professional service.
The customer wrote:
‘We received fantastic service at the Saltcoats store from Adam Vermont Jones - the person who dispensed our glasses, and Jo the optometrist, who tested our eyes. Both were very friendly and, at the same time, very professional.
‘They made us feel that we were the only customers in the shop. Well done to them - please can you pass this message on and give them both a huge thanks from us.’
A word from the store director
Alistair Ferdinand, store director, said: ‘I’m delighted to read such glowing feedback from customers about our store team. Well done and thank you to Adam and Jo.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers.
If you've had an experience you'd like to share please visit our online feedback page.