News

Thankful customer leaves fantastic feedback for Specsavers Eccles

31 October, 2016
Specsavers opticians Eccles receives fantastic customer feedback

A customer who visited Specsavers Eccles has left some fantastic feedback for team member Jo, who helped her replace her glasses.

Miss Fletcher says:
‘I just had to email to express how relieved I was to be greeted in your store by your wonderful colleague Jo.

‘I work in a special needs school and unfortunately had my glasses snatched off my face this morning by an autistic child in crisis. The arm was completely snapped off the frame and I cannot see a thing without my glasses.

'After putting my last emergency pair of contact lenses in and having extremely dry and itchy eyes accompanied with the world’s worst headache, I made my way to Specsavers Eccles after work.

‘Jo managed to sort my glasses out for me with care and kindness. Please could you send her an extra big thank you as she literally saved my day, life and eyes!’

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from out customers.

If you've had an experience you'd like to share please visit our online feedback page.

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