In a recent online customer feedback message, the team from the St Stephens store were praised for their outstanding service, not just once, but twice:
‘I attended for a free work eye test and just wanted to say how fantastic the service was from all of the staff. My optometrist was also amazing and really cared about me as an individual.’
Mr C Smith, Norwich
One member of the team shone particularly bright for another customer:
‘The service I received from Anna, the store manager at the St Stephens Street Norwich branch recently was second to none. During three separate appointments, her obvious professionalism and her genuine, personable approach was a great help. After going through a number of options, I now have just the right specs for my needs.
She is a credit to your company - and to the community at large!’
Mr Dave Robinson, Norwich
Here’s to a great 2017!