The Specsavers store at Manchester Fort retail park has received some glowing feedback from a customer, who visited the opticians following a GP recommendation.

Mr J Bebbington says:

‘I am writing to tell you about the service I received today (16/10) at Manchester Fort Specsavers.’

‘I had booked an eye test after visiting my GP earlier in the week who had noticed a swelling behind both eyes and I was being fast tracked for an MRI scan to rule out a possible tumour.’

‘Obviously I had the worst weekend thinking I had a serious problem anyway I visited your store to try and put my mind at rest. The optician was called Arash Massoumi and he is the reason I am writing this.’

Going above and beyond

‘He truly is an asset to your company. He went above and beyond his job role to put my mind at ease showing me the pictures and explaining everything fully.’

‘Thankfully there is nothing wrong and my mind is at rest thanks to Arash and of course Specsavers.’

At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers.

If you've had an experience you'd like to share, please visit our online feedback page.

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