Excellent customer service
A team member from Specsavers in Stratford-upon-Avon has been praised by a customer for her outstanding levels of service.
‘Popped in at the end of November to see if Specsavers could replace my frames that had been mostly destroyed by a dog. Unfortunately, the frames are no longer stocked, and after spending a few minutes examining the range on offer it appeared there aren't any other frames that even closely resemble mine.
‘However, Victoria then took my glasses out the back and in just a few minutes had the arms and nose rests replaced. The arms don’t quite match the rest of the frames, but regardless I considered it absolutely great work!
‘Victoria is a real credit to your store and I look forward to returning when more suitable frames are back in vogue.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.