While Specsavers Petersfield in The Square is closed for all routine eye and hearing tests at the moment, they are still open to provide essential care and support local key workers.
Recently, the team saw a customer who was complaining of reduced vision and having to close one eye in order to be able to focus.
Supporting the local community
After an OCT (ocular coherence tomography) scan, the team were able to help diagnose the problem and refer the customer on to the hospital eye department via their GP.
The store also organised contact lenses for a member of the intensive care team at the local hospital so that she was able to wear her new protective mask without her glasses presenting a problem. She was grateful to the team for their kindness and advice.
A word from the store director
Shilpan Shah, store director in Petersfield, said: ‘We have been really pleased to be able to help so many local people at such a challenging time for all of us.
‘We want the local community to know that, while we are closed for routine appointments at the present time, we are still very much here to support people – so please give us a call if you need us.’
Open for essential care
Customers are being encouraged to call the store if they need urgent support with a visual problem, or if they have issues with their glasses, contact lenses or hearing aids. If anyone is required to attend the store, they will be asked to do so – and key workers will be prioritised.
The store is seeing people by appointment only, in line with government advice, and are following all current guidance.