Specsavers Washington’s essential and urgent services have already proven invaluable for several key workers and frontline staff during the pandemic.
Specsavers stores, in line with government guidelines, have suspended routine testing for the foreseeable future but urgent and essential eye care is still available to those in need – including NHS frontline staff and key workers.
Over the last week, staff have advised countless NHS key workers who have needed urgent guidance on their eye healthcare.
After losing her glasses, a doctor at James Cook University Hospital phoned and Specsavers promptly organised an eye examination and replacement glasses, allowing her to return to work.
Last week also saw the team at Washington help an ambulance driver who was in desperate need of an eye test to update his medical forms so he could start working again.
Staff at the store have also voluntarily hand delivered glasses within the local community and posted more than 100 orders to customers.
A word from the store director
Store director, Claire Elliott, said: 'We are closed for business but we are open for care to ease the burden on GPs and hospitals and to take as much as pressure off of frontline staff as possible.
'Delivery is not usually a service which we offer but at this time we want to ensure we are going above and beyond, not only for key workers but for those in the community who still urgently need eye care but cannot leave their homes.
'Any key workers should know that we will do our utmost to help them as we cannot thank them enough for their valuable work during this pandemic, and we are also here for the wider public in the case of eye care emergencies.'
Specsavers' teams are classed as key workers to provide urgent and essential eye care to those who need it. This includes supporting other key workers who couldn’t function without help and people who would come to harm without our health expertise, especially where the usual hospital services and NHS facilities are being prioritised for the fight against COVID-19.
Anyone who needs advice or consultation should phone the store to speak to a member of staff in the first instance. Please contact Specsavers Washington on 0191 419 5460.