Customers in the Derry area have been showing their appreciation of Specsavers emergency and essential eye care for those who need it. Specsavers’ teams are classed as key workers and both Derry stores are operating urgent services and are asking customers to phone in the first instance and not to travel to either the Ferryquay Street or Crescent Link store.
Supporting key workers
Optometry director, Sean McCauley explains: ‘We’ve supported a number of other key workers including medical staff who couldn’t function without our help and people who would come to harm without our health expertise, especially where the usual hospital services and NHS facilities are being prioritised for the fight against COVID-19.'
Help for older people
‘We had a lovely message from an older customer who has a pre-existing medical condition and of course, is following government guidelines to stay indoors. Reading is very much a lifeline for older people, and the gentleman’s glasses had become badly damaged and unusable. We were able to replace the spectacles to make life more comfortable for him and his family. The team was thrilled when he passed on his appreciation and high praise for our support.'
Routine eye and hearing tests suspended
‘As we are only providing essential and urgent services, we have suspended all routine eye and hearing tests and are urging people to phone our stores in the first instance. If you are a key worker, please let us know when you call and we’ll prioritise the help we can offer. ‘We would like to thank customers for their patience and understanding and pay tribute to all our staff.’