News

Praised for professional service

01 March, 2017
your say

Two customers of the East Kilbride opticians have praised staff for their first-class customer service.

Service with a smile

One long-standing customer of the store commented that customer service advisor, Anna Hewitt, always provides a helpful service with a smile.

‘I just wanted to say how lovely it is to be greeted like an old friend by Anna at the store in East Kilbride.

‘She is such a lovely person and takes the time to talk and laugh with everyone who comes into the store, especially my two sons.

'Anna always goes out of her way to make them feel welcome and safe in the store. Nothing is too much trouble for her and her service is always with a massive smile.’

Anonymous, East Kilbride

Very professional

Another customer was impressed by optical assistant, Joseph Kellachan, and said: ‘Joseph was very professional and went out of his way to ensure my new specs were ready for collection as promptly as possible.’

Anonymous, East Kilbride

Shirley-Ann Kennedy, store director at Specsavers in East Kilbride said: ‘Yet again our fantastic staff have been recognised for their superb customer service.

‘Our customers’ eye health is our number one priority and we will do all we can to help them keep their eyes in top condition, provide advice and find the right pair of specs.’

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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