Emergency eye care for the local community has been the focus for a Specsavers in Dudley, with the team rallying round to support key workers and those who need essential eye care.
As a result of the Covid-19 pandemic, Specsavers on Castle Street has suspended all routine testing for the foreseeable future to focus on essential and urgent care only, particularly for key workers. Staff from the store have also been offering a home pickup and collect service both for specs and hearing aids, where customers need it.
A word from the store director
‘These are challenging times for us all, but if we can do our bit to help our key workers and those who need emergency eye care, then we’re more than glad to be of service,’ says store director, Gurdeep Dosanjh. ‘Recently, our team have provided replacement specs to a paramedic and several teachers – who all rely on their vision to continue their vital work.Having an on-site lab means that we can provide this essential care quickly and safely – turning around a pair of specs within an hour in some cases.’
‘We’re also here for advice,’ adds Gurdeep. ‘Lots of people have questions about their eye care or concerns about their lenses etc – the team are on hand to take those calls, using their professional experience to advise, reassure or suggest appropriate options. Which brings me on to say a big thank you to all the staff – their support and continued dedication through these difficult times is amazing and I’d humbled by their attitude.’
Open for care
Specsavers' teams are classed as key workers to provide urgent and essential eye care to those who need it. This includes supporting other key workers who couldn’t function without their help and people who would come to harm without their health expertise, especially where the usual hospital services and NHS facilities are being prioritised for the fight against COVID-19.