Dear Specsavers Ramsgate,
This year I received service which was unique in a lifetime of wearing glasses and contact lenses. A young man in the Ramsgate store gave me personal advice about the style of frames.
You may think that all staff do this, but his commitment, consideration and knowledge proved him to have outstanding ability in matching personality, face shape and fashion to the perfect frame.
He is a considerable asset to the company and could easily pursue a career in advising high profile clients or in training staff in the importance of glasses when facing the world every day.
I'm sorry I do not know his name, but I felt you should be aware of talent that should, I feel, be exploited.