We recently received an excellent thank you letter from a very happy customer which read:

‘Sarah Frassi has been exceptional. I normally hate choosing and ordering spectacles and usually take months to actually collect them but because of this young lady’s care and assistance I felt completely at ease and in good hands.

She helped me to pick the right glasses and understood when I was anxious about how the lenses would turn out because of the high prescription that I have. 

I’m very happy with my glasses and decided to get a second pair yesterday. She has great people skills and cannot do enough to help. All your staff are very pleasant and friendly but this young lady’s help has been outstanding.

Imelda, Luton

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