We recently received an excellent thank you letter from a very happy customer which read:
‘Sarah Frassi has been exceptional. I normally hate choosing and ordering spectacles and usually take months to actually collect them but because of this young lady’s care and assistance I felt completely at ease and in good hands.
She helped me to pick the right glasses and understood when I was anxious about how the lenses would turn out because of the high prescription that I have.
I’m very happy with my glasses and decided to get a second pair yesterday. She has great people skills and cannot do enough to help. All your staff are very pleasant and friendly but this young lady’s help has been outstanding.